Course Outline:

This course primarily focuses on preparation for work in an office environment, but many students use it as a stepping stone for entry to third level courses in the areas of business, computers and accountancy. Work placement is a mandatory element to the course and allows students to gain experience in a busy office environment. Some students also use this course as useful preparation for subsequent third level studies.

  • Business Administration 5N1610
  • Bookkeeping Manual & Computerised 5N1354
  • Word Processing 5N1358
  • Payroll Manual & Computerised 5N1546
  • Customer Service 5N0972 or Communications 5N0690
  • Work Experience 5N1356
  • Behavioral Studies 5N1351
  • Digital Marketing 5N1364
  • Marketing Practice 5N1400

Course Duration:

This is a one-year full time course and runs from September to May.

Entry requirements:

  • Leaving Certificate/LCVP or Leaving Cert Applied
  • A QQI/FETAC Level 4 qualification
  • Mature students (age 23+) welcome
  • Interview

Student Testimonial:


“As a student studying Business Administration at CCFE, class of 2020, I found the course was very interesting, well-rounded, and well presented by the lecturers. I learnt important skills like typing and proof-reading which will greatly help me while furthering my education. I recommend this course to anyone who is interested in starting their own business or unsure which business career field they would like to pursue because it covers a bit of everything! I plan to use my certificate as a steppingstone to study Finance at Maynooth University.”


There are no fees to study this course.

Detailed Course Outline:

Business Administration

Gain an understanding of the functions of organisation structures; HR, Operations, Finance, IT, Marketing and also the external factors affecting business.

Book-keeping Manual & Computerised

This module will equip the learner with all the knowledge needed to carry out the day-to-day accounting function of a business.  Students will also learn how to operate a computerised accounts system using Sage 50 Accounts software

Word Processing

The purpose of this award is to equip the learner with the
knowledge, skill and competence to use a word processing
application to produce documents in a variety of contexts to a
mailable or publishable standard whilst working autonomously
and under general direction

Payroll Manual & Computerised

This module covers all aspects of the payroll system in Ireland – normal and emergency tax systems. Students will also learn how to operate a computerised payroll system using Sage Payroll software.

Customer Service

To equip the learner with an understanding of the value of Customer Services and the knowledge and skills to provide effective customer service within an organisation, operating independently or as part of a team.

Work Experience

The purpose of this module is to equip the learner with the relevant knowledge, skills, and capacity to participate in suitable supervised work experience.

Behavioral Studies

To facilitate the learner to understand a range of psychological concepts and how these
concepts impact on the human being and on organisations.

Digital Marketing

The purpose of this award is to equip the learner with the
knowledge, skill and competence to develop and execute digital
marketing strategies and activities, under supervision, using a
range of e-tools within a range of digital marketing contexts.

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